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Asteron Life Connected Care is brought to you by Teladoc Health membersupport@teladochealth.au 0800 425 005

Heart Coach

Provided by a team of New Zealand Registered Cardiac Nurses from Teladoc Health (This service is most beneficial for people aged 40 and over. You must be located in New Zealand)

REQUEST THE SERVICE

Are you ready to take control and boost your heart health with Connected Care?

As we age, our lifestyle choices play a bigger role in our long-term health, especially if you have risk factors like family history or existing conditions. Around age 40, your risk of heart disease increases, making it the perfect time to take proactive steps.

Heart Coach is here to help.

This service is designed to empower you to take charge of your heart health with expert guidance and a personalised care plan.

A ‘heart-healthy’ lifestyle includes:

  • Regular physical activity
  • Balanced diet rich in fruits, vegetable, and whole grains
  • Stress management
  • Maintaining a healthy weight
  • Not smoking

How to get started

Request the service to complete a heart health risk assessment. If eligible, a Teladoc Health Cardiac Nurse will guide you through a personalised care plan. You’ll also need to visit your GP for a heart health check to record key stats like blood pressure, cholesterol and BMI (at your own cost).

Scroll down to see how Heart Coach works—step by step.

This is not an emergency service. Requests are processed Monday to Friday 10am – 7pm NZT. If you need urgent medical help, call 111.

Who can use this service?

Eligible Asteron Life customers can access this service at no additional cost*

How does it work?

Request the Heart Coach service and we’ll book you an appointment to get this underway.

  • 1 Initial assessment

    Open a case online or by phone, complete a risk assessment, and if eligible, an intake will be scheduled with one of our Cardiac Nurses.

  • 2 Holistic approach

    Your nurse will guide you through lifestyle changes and ask you to complete a heart health check with your GP (at your own cost). If appropriate, the nurse will also recommend other medical services we provide through Connected Care.

  • 3 Follow up discussion

    Together, you’ll create a personalised care plan and get 12 months access to a heart health support app, technology manufactured by Cardihab.

  • 4 Regular check-ins

    Meet virtually with your Cardiac Nurse each month for four months to track your progress.

  • 5 Follow-up review

    Your final monthly check in with your nurse will include a review of your Heart Coach journey and a summary report will be provided.

Let’s take care of your heart - together

Talk to us today and take the first step toward a healthier heart.

This is not an emergency service. If you require urgent medical assistance, contact emergency services (111 in NZ).

Heart Coach
REQUEST THE SERVICE

Disclaimer: *You can access Teladoc Health services via Asteron Life Connected Care at no extra cost if you have an in-force Eligible Policy with Asteron Life. An Eligible Policy includes all in-force insurance policies with Asteron Life other than certain employee insurance policies**. If you'd like to check if you qualify, please contact Asteron Life on 0800 737 101. Asteron Life Limited reserves the right to withdraw or modify the terms of access to Asteron Life Connected Care at any time. For full policy terms and conditions, see your policy wording or contact your adviser. Asteron Life does not provide financial advice in relation to life insurance cover. The content of this website is for information purposes only and is not financial, legal, or medical advice, nor does it offer any opinion or recommendation about whether a particular policy is right for you. You should consult a qualified financial adviser for advice specific to your personal situation and needs. Asteron Life and its related companies do not accept any responsibility or liability in connection with your use of or reliance on the information provided via the Asteron Life Connected Care web portal. Asteron Life Connected Care is owned and operated by Teladoc Health Australasia Pty Limited (“Teladoc”). Asteron Life disclaims all responsibility for any loss, claim, cost, liability, expense, or injury suffered by any person as a result of utilising the services provided by Teladoc or the information or content appearing on the Teladoc website or Asteron Life Connected Care web portal, except where such loss cannot be excluded by law. Asteron Life Connected Care is not insurance (including medical insurance), and it does not replace your relationship with your current doctor or medical specialist. Mental Health Navigator, Ask a Mental Health Clinician, Nutrition Consult, Fitness & Recovery Consult and Heart Coach are only available to people who are aged 18 years and over and living in New Zealand. Dental and emergency conditions are excluded from the services.

Asteron Life Connected Care services are offered at no extra cost to customers with an in-force Eligible Policy with Asteron Life, and access extends to the partner/spouse, children, parents and even parents-in-law, of the Eligible Policy holder.

**Employee insurance policies are where your employer purchases insurance cover on your behalf. These are not “Eligible Policies” unless the package includes Employee Insurance Income Protection Cover.

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